Currently working with leading healthcare providers and payers, Gotelecare is a next gen medical billing and collections company. We have the resources that combine with cutting edge processes and are versatile across all major billing and practice management software in the market. As a reliable operational extension, Gotelecare understands the claims adjudication requirements much better than any other healthcare services company involved in medical billing.
We have a vast foot print across more than 28 specialties. Our team provides you customized solutions and will help you eliminate proven challenge areas in your skilled nursing home facility billing. We perform task specific roles in denial management and accounts receivable recovery and will reduce your billing costs by 70%. Also, we will improve your collections by 97% by working as your ultimate extension to your existing skilled nursing home facility billing practices.
Our A/R follow up process starts right after the provider sends and creates health insurance claims (Manual HCFA forms or electronic / Paper claims) to the different insurance companies. We specifically work to increase your overall revenue. On the basis of transmission type of length of submission time, we start our follow ups.
We optimize your accounts receivable recovery
We have a three pronged approach:
Online Claims Follow-Up
Using various insurance company websites and Internet payer portals, we check on the status of outstanding claims.
Automated Claims Follow-Up (IVR)
By calling insurance companies directly, an Interactive Voice Response (IVR) system will provide the status of unpaid claims.
Insurance Company Representative
If necessary, calling a ‘live’ insurance company representative will give us a more detailed reason for claim denials when such information is not available by the first 2 methods.
Gotelecare guarantees:
- A reduction of accounts receivable bucket by 30% in the first month
- Excellent expertise to handle difficult to recover aging A/R
- Experienced staff providing specialized intervention
- Great understanding of claims adjudication mandates by various insurance companies
Let us share with you our best practices. We are a next gen revenue cycle management destination that demystifies proven challenge areas in your skilled nursing home facility billing. Leverage on the Gotelecare advantage! Our experts will demonstrate on how we eliminate your proven pain points.
